Plain English first: We collect your name and email when you buy or opt in. We use it to deliver your product and send you useful emails. We don't sell your data. Ever. You can unsubscribe anytime.
Who We Are
This Privacy Policy applies to Branded Brain, a sole proprietorship registered in Ontario, Canada, located at 48 Sycamore Drive, Nepean, Ontario, K2H 8V4, Canada. Our contact email is [email protected].
This policy governs how we collect, use, and protect personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).
What Information We Collect
We collect personal information only when you voluntarily provide it. This includes:
- Your name and email address when you purchase a product or opt into our email list
- Payment information — processed securely by Stripe; we never store your card details
- Basic usage data collected automatically through cookies (pages visited, time on site)
- Any information you voluntarily share when contacting us by email
How We Use Your Information
We use your personal information for the following purposes:
- To deliver your purchase and provide access to digital products
- To send transactional emails (receipts, access links, product updates)
- To send marketing emails — only with your express or implied consent under CASL
- To improve our products and website experience
- To respond to your support requests
CASL — Email Consent
We comply fully with Canada's Anti-Spam Legislation (CASL). We will only send you commercial electronic messages if you have provided express consent (by opting in) or if implied consent exists (for example, you are an existing customer who purchased within the last 24 months).
Every marketing email we send includes:
- Our full business name and mailing address
- A clear, functional unsubscribe link
- Our contact email address
You can withdraw consent and unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly at [email protected]. We will process all unsubscribe requests within 10 business days.
Cookies
Our website uses cookies to understand how visitors use our site. Cookies are small text files stored on your device. We may use:
- Essential cookies required for the site to function
- Analytics cookies (such as Google Analytics) to understand traffic and behaviour
- Marketing pixels (such as Meta Pixel) to measure ad performance
You can disable cookies through your browser settings. Note that some site features may not function correctly if cookies are disabled.
Sharing Your Information
We do not sell, rent, or trade your personal information. We may share limited data with trusted third-party service providers who help us operate our business, including:
- Stripe — payment processing
- GoHighLevel — CRM, email delivery, and funnel hosting
- Google Analytics — website analytics
- Notion — product delivery
These providers are contractually required to protect your information and use it only to perform services on our behalf.
We may disclose personal information if required by law or in response to valid legal process.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you request deletion of your data, we will remove it within 30 days, subject to any legal retention requirements.
Your Rights Under PIPEDA
As a Canadian resident, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent for the use of your personal information
- Request deletion of your personal information
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, contact us at [email protected].
Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Payment data is handled exclusively by Stripe and is never stored on our servers.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will always be posted on this page with a revised date. Continued use of our website or services after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Branded Brain
48 Sycamore Drive, Nepean, Ontario, K2H 8V4
[email protected]